Privacy Policy

When you create a store we collect your name, email, mobile and WhatsApp numbers, the store name and category, and your chosen store address. When you pay for a plan, Razorpay processes the payment; we receive only a payment reference, never your card details.

While you use the dashboard we keep the products, orders, customers, coupons and settings you create, and technical logs (IP address, browser, pages visited) for security and support.

Shoppers who order on a EaziKart store share their name, phone number, email and delivery address with that store. This data belongs to the store owner, who is responsible for using it lawfully. EaziKart processes it only to run the store.

Shoppers who create an account sign in with a one-time code sent to their email; we do not store passwords for shopper accounts.

To run your store and dashboard, send order alerts on WhatsApp and email, provide support, prevent fraud and abuse, and send service notices such as renewal reminders.

We do not sell personal data and we do not use shopper data for advertising.

Razorpay for plan payments and for online payments on your store; WhatsApp Business (Meta) for order alerts; Bunny CDN for hosting product images; and email delivery providers for notices and login codes. Each receives only what it needs.

We disclose data when required by law or to protect the rights and safety of EaziKart, our stores or shoppers.

Every store and dashboard is served over HTTPS. Payment gateway secrets are encrypted at rest. Access to production data is limited to staff who need it for support.

No system is perfectly secure. If we learn of a breach affecting your data we will tell you without undue delay.

Store owners can edit or delete products, customers and orders from the dashboard and can close the store at any time. Shoppers can ask the store owner, or us, to correct or delete their details.

You can opt out of non-essential emails from any message. Service notices about billing and security cannot be opted out of while the store is open.

We keep store data while the store is open and for 30 days after closure. Logs are kept for 90 days.

EaziKart uses only functional cookies: sign-in sessions on the dashboard and storefront, and a cart token on the storefront. We do not use advertising cookies.